MORE THAN GRAINS HAND MADE WITH LOVE

About Muskan | Founder of Emm's Delicacies

Muskan, the founder and creative force behind Emm's Delicacies, is a fashion designer by education—but a baker by passion. What began as a creative pursuit in her teenage years has evolved into a full-fledged professional journey defined by consistency, craftsmanship, and a deep love for baking.

A self-driven learner, Muskan refined her skills through years of hands-on experience and by attending culinary courses across multiple cities. By her early twenties, her creations had already developed a loyal following—her cakes becoming a preferred choice among an ever-growing circle of patrons.

Her expertise lies especially in tea cakes—where simplicity meets perfection. Signature offerings such as the Oats & Almond Cake and the indulgent Nutella Butter Cake have become customer favourites, known for their balanced flavours, texture, and everyday appeal. Alongside these, her carefully curated granola range reflects her focus on thoughtful, wholesome indulgence—bringing together taste and mindful ingredients.

After establishing strong demand, Muskan opened her first bakery in Gurgaon in 2021. Over the past five years, she has built extensive experience in running a professional kitchen—leading teams, refining operations, and scaling her offerings while maintaining quality at every step.

Her background in fashion design lends a distinctive aesthetic sensibility to her creations, especially in celebration cakes—where design, detail, and flavour come together seamlessly to create memorable centrepieces.

Today, Emm's Delicacies is a trusted name across many homes, known for its signature tea cakes, celebration cakes, and artisanal offerings.

Beyond the kitchen, Muskan's journey is equally inspiring—she balances her growing business alongside raising her two young children, aged six and one. This balance reflects the heart of her brand: dedication, warmth, and the ability to create something meaningful every single day.

Looking ahead, she aims to expand further into Delhi while introducing an evolved range of offerings under Granola Shanola, continuing to blend innovation with her signature touch of authenticity.

EMM'S DELICACIES

Privacy Policy

At Emm's Delicacies, we respect your privacy and are committed to protecting your personal data. This policy outlines simply what information we collect, why we collect it, and how we keep it safe.

1. Information We Collect When you browse our website, place an order, or contact us for a custom cake, we may collect:

  • Contact Details: Your name, email address, phone number, and WhatsApp contact.

  • Delivery Details: Your billing and shipping addresses.

  • Payment Information: Processed securely via our payment gateways. We do not store your credit/debit card details.

  • Browsing Data: Basic data like IP addresses and browser types, collected through standard Shopify cookies to help our site run smoothly.

2. How We Use Your Information We only use your data to provide you with the best possible service:

  • To process, confirm, and deliver your orders.

  • To communicate with you regarding custom designs, order updates, or delivery tracking via WhatsApp or phone.

  • To send occasional updates or sweet offers (which you can opt out of at any time).

  • To improve our website experience and customer service.

3. Sharing Your Information We do not sell, trade, or rent your personal information to third parties. We only share essential data with trusted service providers who help us run our business, such as:

  • Shopify: Our website hosting platform.

  • Delivery Partners: To ensure your cakes reach you safely.

  • Payment Processors: To securely handle your transactions.

4. Data Security Our store is hosted on Shopify, which provides a highly secure, encrypted platform to protect your data during browsing and checkout.

5. Your Rights You have the right to request access to the personal information we hold about you, or to ask that your data be corrected, updated, or deleted.

6. Contact Us If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:

  • Business Name: Emm's Delicacies (Muskan Delicacies LLP)

  • Address: Shop No. 06, Ramsons Plaza, Sector 95, Gurgaon, Haryana - 122505

  • Phone / WhatsApp: 9319337106