Privacy Policy

At Emm's Delicacies, we respect your privacy and are committed to protecting your personal data. This policy outlines simply what information we collect, why we collect it, and how we keep it safe.

1. Information We Collect When you browse our website, place an order, or contact us for a custom cake, we may collect:

  • Contact Details: Your name, email address, phone number, and WhatsApp contact.

  • Delivery Details: Your billing and shipping addresses.

  • Payment Information: Processed securely via our payment gateways. We do not store your credit/debit card details.

  • Browsing Data: Basic data like IP addresses and browser types, collected through standard Shopify cookies to help our site run smoothly.

2. How We Use Your Information We only use your data to provide you with the best possible service:

  • To process, confirm, and deliver your orders.

  • To communicate with you regarding custom designs, order updates, or delivery tracking via WhatsApp or phone.

  • To send occasional updates or sweet offers (which you can opt out of at any time).

  • To improve our website experience and customer service.

3. Sharing Your Information We do not sell, trade, or rent your personal information to third parties. We only share essential data with trusted service providers who help us run our business, such as:

  • Shopify: Our website hosting platform.

  • Delivery Partners: To ensure your cakes reach you safely.

  • Payment Processors: To securely handle your transactions.

4. Data Security Our store is hosted on Shopify, which provides a highly secure, encrypted platform to protect your data during browsing and checkout.

5. Your Rights You have the right to request access to the personal information we hold about you, or to ask that your data be corrected, updated, or deleted.

6. Contact Us If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:

  • Business Name: Emm's Delicacies (Muskan Delicacies LLP)

  • Address: Shop No. 06, Ramsons Plaza, Sector 95, Gurgaon, Haryana - 122505

  • Phone / WhatsApp: 9319337106